Maintenance and Technical support services
Our support services are designed to help keep your
multivendor environment operating at peak performance.
Hardware and application maintenance is critical to keep
your systems running. Explore the services tab to see
how we can be available 24x7 to support your needs for
continuous system availability.
Our comprehensive hardware maintenance and warranty
services are designed to protect your multivendor
environment during both in-warranty and post-warranty
periods. Whether you want to upgrade your service for
in-warranty machines or extend your post-warranty
maintenance coverage, we offer experienced technicians,
an extensive parts network, and flexible service level
options designed to meet your specific business needs.
We can serve as your single contact to manage
maintenance across your enterprise, including;
workstations, PCs, printers, servers, mobile and
networking hardware and software.
Maintenance and Technical Support services will
enable your business to:
Enhanced service call management with dispatch
automation, with a single point of accountability
Onsite hardware break/fix (warranty and maintenance,
direct delivery )
Vendor coordination, maintenance transition and delivery
management
Help desk electronic link option interface for problem
reporting and tracking
Our flexible solution includes:
Maintenance management
Repair coordination
Problem management
Asset management
Administration
We can provide 24x7, single-source service designed to
help keep your IT infrastructure up and running at peak
efficiency. We can offer hardware maintenance services
for a variety of equipment manufacturers, including
Cisco, Nortel, Symbol, Sun, HP/Compaq, EMC, Dell, and
others.
